Article archive

Story type: Testy Tips

Ask What Changed Before Retesting

Before spending an hour repeating the same test, ask what code, configuration or data has changed. “Try it again” is not a fix description. It is how people operate broken televisions.

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Separate Severity from Priority

Severity describes the impact. Priority describes how urgently the project chooses to act. A serious defect does not become harmless because the release date is emotionally important.

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Test with the Weakest Permissions

Start important journeys with the lowest-permission user who should be able to complete them. Administrator access is not a representative customer journey unless the customers have recently taken control of IT.

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Record the Exact Time

Include the date, time and timezone when reporting intermittent, integration or logging issues. “Just after lunch” is only searchable if the developer also knows what you ate.

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Name the Release Decision-Maker

Ask who has authority to approve or reject the release before the final meeting. A room full of people nodding cautiously is not governance. It is a group photograph waiting to happen.

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Verify the Deployment Before Retesting

Confirm the version, database migration and feature flags are actually present before starting a full retest. There is no professional satisfaction in producing twelve pages of evidence against yesterday’s build.

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Test Retry Behaviour Deliberately

Check whether duplicate clicks, timeouts and automatic retries create duplicate payments or orders. Users will click once. Then twice. Then fifteen times while loudly blaming the website.

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