Tester actually did it
I copied an old Jira defect to save time.
I changed the title, steps and screenshots.
I forgot to change the environment from Production to Test.
The developer escalated it as a live incident before I noticed.
I copied an old Jira defect to save time.
I changed the title, steps and screenshots.
I forgot to change the environment from Production to Test.
The developer escalated it as a live incident before I noticed.